Shipping policy

Please allow 7-10 business days (not including weekends and holidays) for items to ship.

Once you have received a tracking number for your order any issues regarding the shipment must  be handled through USPS. Once it ships...it's now their responsibility, meaning it was in their possession. You can contact the USPS at www.usps.com or by calling (800) 275-8777. 

If your package is showing "DELIVERED" with your tracking number, you will need to contact your local post office, as that is a delivery issue. 

If "ANY" products such as glasses, glassware or mirror items are broken or 
"ANY"of our other product is damaged or broken, please contact us within the 24 Hrs. of receiving the items as we will need to document the situation. If the product that was broken was a glass or mirrored item.  Alternatively, you can file a claim with the United State Postal Service online at www.usps.com/help/claims.htm. Any other product, you have 24 Hrs. to send the picture of the invoice as well as the picture of the damaged product to visionthrugoddessboutique@gmail.com.
 It is not possible to replace any product if a photo and invoice is not provided. If we DO NOT receive the damaged product back within 7 days, we cannot replace the product.